Questions and Answers

 
 

Here you can put your questions to the RCounter project developers and managers. Answers will be given in the fastest possible way. Subjects can be anything - about the released product versions, about preparing versions, or production and creative plans... But before ask something, please look through the section - may be the answer on your question already is present in the list.



1

Question

rcounter.cgi

Chris

03.02.2005 09.21.58

I got sent some spam that had a link that contained "rcounter.cgi" will this cgi read any personal information if I click it.

Answer

not answered yet


2

Question

F A Qs

Dave

30.01.2005 05.42.13

Why are so many of the 'Frequently Asked Questions' marked as 'Not Answered Yet', going back r as 2002?

Is this because you don't know the answers or can't be bothered to answer.

Seems pointless to ask for questions and then not answer the people who are waiting for your reply!

Answer

not answered yet


3

Question

I dosen't count

Alfredo Garcia de Leon

08.10.2004 01.47.39

I'm Planing to buy RCounter but i can't test it.

I have follow all the installation instructions.

Configure IIS 6.0 For CGI.
Configure Directorys.
Create de Database rcnt2.esf
Insert the image in the pages.

I can acces de rcnt2.CGI aplication from internet

But all the stadistics are in 0.

what i'm doing wrong

the reference

www.pnud-pdp.com/cgi_bin/rcnt2.cgi?id=rcnt2

Answer

not answered yet


4

Question

permissions error on rcnt2.cgi or exe

anil

16.02.2004 22.13.31

While trying to acces rcnt2.cgi, Its asking for the permissions and following is the error its coming up with:
\"You do not have permission to view this directory or page using the credentials you supplied..........\"

Answer

not answered yet


5

Question

looking for webtv proxy

Dan

15.07.2003 03.52.13

i run a chat server and i am looking for something called webtv.cgi wich is a file to run the webtv proxy and im looking for the config for it.can anybody help me please.anyone can email at dan26@crosspaths.net

thanks
Dan

Answer

not answered yet


6

Question

Internal Server Error 500

cindy

09.07.2003 01.37.01

I get this error \"Internal Server Error 500\". Can some one help me?

Thank you!

Answer

not answered yet


7

Question

cluster

alain vautrain

19.06.2003 19.45.10

hi !
does Rcounter support cluster web : ie display the \'result\' of the load-balancing, in term of traffic ?
thanks.

Answer

amfora

30.06.2003 19:52:34

That's not a function of the RCounter. RCounter is a web-auditory (not physical traffic) analyser.

But we may create special script for effective solution of your job. We have such experience and we're interested in such projects.


8

Question

translation

alagoro

18.05.2003 01.30.20

Is there any way to put texts in other language? (I need spanish: I would translate texts to spanish to contribute)

thanks.

Answer

amfora

30.06.2003 19:59:42

Yes, sure.
Today RCounter is successfully translated from russian into english and into romanian. We developed special useful possibility to translate interface of the web-reports and install other-language-messages-file into program.


9

Question

Upgrade

Alagoro

18.05.2003 01.25.20

Is there an upgrade option from light to geo?

Is there a demo of Geo version, for 15 days or something.

thanks.

Answer

amfora

30.06.2003 20:07:24

Light version = 75$, Geo = 100$. Upgrade cost = 100-75 = 25$. If you pay this upgrade cost - we send you higher version of the product, you may exchange it on your server. That's very simple.

Ask for it to our email (rcounter@noolab.ru) - we'll install demo-version on our server, you'll configure it, call counter (from your real site or web-portal), see statistics... play with it :) for 15 days or more if it needed. Then you may buy.


10

Question

malfunction

matthew

18.03.2003 19.21.50

I get this message at times whilst browsing my site that has rcounter installed, any clues?

Status: 200 OK Set-Cookie: 0ECD3BF0-6EED-D611-9E06-0050FC6539D1=90EBA023-4259-D711-94D3-0050FC6539D1; expires=Tue, 18 Mar 2003 14:22:33 GMT; Set-Cookie: 0ECD3BF0-6EED-D611-9E06-0050FC6539D1_lastdate=18.03.2003+14.17.33; expires=Wed, 17 Mar 2004 14:17:33 GMT; Set-Cookie: 90EBA023-4259-D711-94D3-0050FC6539D1_lastvisit=web_design; expires=Tue, 18 Mar 2003 14:22:33 GMT; Set-Cookie: 0ECD3BF0-6EED-D611-9E06-0050FC6539D1_userid=98B8CB23-4259-D711-94D3-0050FC6539D1; expires=Wed, 17 Mar 2004 14:17:33 GMT; Set-Cookie: 90EBA023-4259-D711-94D3-0050FC6539D1_outref=DESKTOPCREATIONS.COM.MT; expires=Tue, 18 Mar 2003 14:22:33 GMT; Content-Type: image/gif Content:

Answer

not answered yet


11

Question

Site Visitors Page Statistics

Ricardo

13.03.2003 21.58.00

Hi,

I am testing it out but I am confused about the Site Visitors page. The IP Address column does not match with the actual IP address of a visitor. It was his ipaddress a while ago but now he has a new one. I even put a sniffer in and verified that indeed his requests come from a different IP address. What could be happening?

On a separate test I have another visitor who upon viewing pages increases the \"hits\" but the \"site views\" stays at 0. Any idea why?

Ricardo

Answer

REmLo

14.03.2003 11:17:42

Each visitor has several IP address, for all the history, hi visited the site.
RCounter shows only the first address.


the site views count increase only when SiteInterval time is passed from the last visit.
So, if the user view the site at 23.00 and then at 2.00 - hits count will be increased and site views - not.


12

Question

Remte monitoring of webpage.

sekhar

04.03.2003 13.34.30

hi,

I would like to know whether remote monitoring is possible with Rcounter OR it has to be installed on the webserver itself.

Regds,

V.N.SEKHAR

Answer

not answered yet


13

Question

Help needed for instalation on Solaris

sekhar

24.02.2003 17.00.03

Dear Sir,
We are trying to install the Rcounter software on \'Solaris 8\' Box.

While untarring the file we are getting the error rcnt2.conf is not in Gzip format.

And while executing the script ./rcnt2.exe i am getting the error
\"Syntax error at line 1: \')\' unexpected.

Any help what is the problem??

Thanks and Regards,

V.N.SEKHAR

Answer

REmLo

25.02.2003 11:13:21

As I know,
only in Solaris 9 added Linux compatibility.
You can not run RCounter 2.0 at Solaris 8 machines.


14

Question

FreeWare

Matthew

16.01.2003 15.12.16

Hi

Is there an example of how FreeWare displays results.

Many thanks

M

Answer

REmLo

28.01.2003 12:39:03

Yes, you can see it at:
http://rcounter.noolab.ru/cgi-bin/rcnt2eng.cgi?id=rcnt


15

Question

rcnt2.cgi

ck

07.01.2003 20.21.27

Hi, i tried to install Rcounter to my account on a Linux/Apache Server:
SERVER_SOFTWARE = Apache/1.3.26 (Unix)
GATEWAY_INTERFACE = CGI/1.1
SERVER_PROTOCOL = HTTP/1.1
Anything goes right except the call to rcnt2.cgi. I always get following message in Netscape and IE:
Script Error

The script did not produce proper HTTP headers. Please see the error log to see the detail of the errors...
Can you help?
Thanx in advance,
ck

Answer

REmLo

28.01.2003 12:34:51

You didn't install RCounter database correctly.
Run:
rcnt2.cgi -install [databaseid]


16

Question

Proxystat

sabeer

26.10.2002 23.00.35


hi,

I downloaded proxystateng.tar.gz and installed
as told in the descrption.html. But its just
showing the date without any http/ftp monitoring.
Im using redhat linux7.1.
if possible pls help me.

sabeer.

Answer

BcRover

29.11.2002 15:20:47

Make you sure that LOG FILE NAME (Script body - LINE 39) is not wrong and you have permissions to access this file:

### There is a LOG FILE NAME
my $input=new IO::File "###


17

Question

opening counter.cgi

Klaus

06.10.2002 04.20.57

I am runnig windows 2000 on the server. I am not a cgi expert.
I have problems accessing the .cgi file because my server apparently doesn\'t understand which programming language the file is written in. On other occasions I had .cgi files pointing to pearl by default and it worked just fien. Obviously this is not a perl script and it points to the .exe file right next to it. I can access the .exe file just fine but in order to customize the counter I need access to the .cgi file(I set the rights forscripts & executables as mentioned in your instructions). Any ideas?
Which programming language is the counter written in?

Thanks for your help!

Answer

REmLo

07.10.2002 10:23:40

Hello!
You can, for example rename the file rcnt2.cgi to rcnt2stat.exe
and use the config file (rcnt2.conf)
and the ID parameter during the calling.
For more instructions write me e-mail.


18

Question

key word search converted into a sale

Tom Lester

24.08.2002 16.04.10

Can you tell me which key word search converted into a sale on my website?

Answer

amfora

28.08.2002 11:31:09

It needs to make some advantages on the RCounter code, after that -
some configuring steps will be needed too... But that's possible.

3-4 days for advantages development and setup.
And we need to know which search engines you want to be supported
(because there're some searchers which hide search words).


19

Question

rcnt2.cgi usage

Nathan Johnson

26.07.2002 01.46.59

When I go to run the rcnt2.cgi script, Windows just brings up a window and asks if I want to save this file. Have you send this and if so how do I fix the problem. I am running Rcounter on Win2k/IIS 5. Thanks in advance.

Answer

REmLo

26.07.2002 11:06:25

In "Internet Services Manager" console
expand your site, select the
directory, in which you run cgi-scripts.
Right-click on the directory,
then select "Properties" in the context menu.
In the "Properties" window select the "Directory" sheet and set the "Execute permissions" option to "Scripts and Executable".
Then press the "Apply" button and close properties window.
Now RCounter must work correctly.
Here is the image with Properties window.


20

Question

More information...

Karsten Rost

09.07.2002 18.22.32

Aarhus, , Denmark, 07/09/02

Hi...

Just wanted to know which language versions the product existed in and which platforms can be used with the product...

Thx

Answer

REmLo

10.07.2002 11:27:13

Our product can be translated into any languages.
And our users (such as you) can take part in this process.
Please, mail me and we can discuss this question.
About platform: RCounter supports Win32 platforms with the IIS and Apache web-servers and Linux platform.
Also RCounter can run at the FreeBSD Unix (>4.1) with the linux binaries compatibility.


21

Question

RCounter

Stefan

15.06.2002 18.18.00

Hi, guys.

I have some questions:

1. Can I install RCounter free on a linux machine, with apache webserver? [I mean... it\'s an .exe, isn\'t it?]

2. With RCounter2 Geo [which I intend to buy], can I modify client\'s status? [public/non-public]. Is there an authentication by user name / pass or smth?

Thanx a lot!

Answer

REmLo

17.06.2002 19:35:00

1. Yes, you can install RCounter on a Linux machine. If you do not like the .exe file extension you can change it (for example .cgi)
but in this case, you must rename the file and must use the config file.


2. Yes in the GEO version you'' can add the autentification into multi-user system.


22

Question

Ban user

Steve

13.06.2002 04.59.44

Can I ban a user from getting his results from RCounter? [he just violated his agreement he had with me].

Thanx.

Answer

REmLo

13.06.2002 11:22:22

Yes you can do it.
But this feature is not allowed in current releases.
It will be include into next release.

For more information you can write us via email rcounter@noolab.ru with the information
about your system (OS, your role in system [have you the admin rights
on or no]) and i hope, i can help you.


23

Question

1.x db

GrimHaven

17.05.2002 06.56.25

Is it possible to import the visitor data from the previous versions into 2.0? i.e. converting the old db over to the new format.

Answer

REmLo

18.05.2002 16:10:16

Yes now we making this utility.


24

Question

Installing

Rakesh Shringi

16.05.2002 14.45.15

Hi i have installed Rcounter on my server the cgi runs fine but the data is not getting updated. I think the database is not getting updated can you please tell me wht may be the problem

Answer

not answered yet


25

Question

Monitroing

vj srinivasan

10.05.2002 13.40.56

How it will monitoring of up-time, down-time and roudtrip? is it there anything to configure with this?

Answer

amfora

14.05.2002 18:02:56

Actually, RCounter can monitor up-time, down-time and roundtrip but only for your site (not for server!). You are able to see these parameters not only for separate pages, but also for group of pages - just use/see the page statistics report. This kind of report you can see here: statistics of pages (see below).


26

Question

Theme

Chris Jones1

02.05.2002 20.00.00

WE use apache and have many domains for clients. Can rcounter run from server and allow individual clients to see their own stats.

Answer

REmLo

03.05.2002 11:21:20

>>>WE use apache and have many domains for clients. Can rcounter run
>>>from server and allow individual clients to see their own stats.

Yes, there are two ways:

1. Install rcounter for each of virtual hosts
(needs some installations)
and then each user will be provided with their own statistics.

2. Create a special counter domain
(for example: \"counter.somedomain.com\")
In this catalog you can place ONE COPY of the rcounter system
and configure it for counting several sites (with different stat
bases, differen stat view URL's).
It is possible by using conf-file \"rcnt2.conf\".

In this file you can declare many blocks in which should be
described stat-base names, USERID's, some more (read installation dox
or look at conf-file sample in the packege).

This way provides each user with their own statistics (and own base,
not shared with other users). Statistics will be showed after calling
\"counter.somedomain.com/cgi-bin/rcnt2.cgi?id=USERID\"

In future we'll provide the passowrd protected blocks
(like in apache .htaccess and .htpasswd).


27

Question

How does it work ?

sdfsdgsdfg

30.04.2002 17.00.00

I didn\\\'t find it on this site, so:
Is this some form of cgi-prgram that runs on the server, or does it run on client machines ? (so I have to download the access log to my computer).

We have a large number of domains and search for a tool that automatically generate statistics for all of them

Answer

amfora

03.05.2002 14:34:52

> Is this some form of cgi-prgram that runs on the server

Yes, it is a server-side cgi-script.
It runs on server, you can view statistics just entering special URL in browser.
But there`s
other interesting way to get stat reports: you can configure (on server!) special tool (included in commercial package), this tool will send to your mail stat report (txt, html, xml or others) with any regularity.

In future we'll announce improved version of program that will be not trivial cgi-script but service/daemon, much effective for host-centers, web-studios and portals.
We have a large number of domains and search for a tool that automatically generate statistics for all of them
RCounter2 has special abilities for this case. Special conf-file lets you setup stats for lots of sites. You just have to install only ONE copy of product.

So, you can provide your users with two ways of stat access: real-time by URL, or regular receiving stat-reports (by mail, SMS or other ways).

Bye!


28

Question

multi page

brian

30.03.2002 17.36.37

I have an escorts site that has many escorts listed, what I would like to know is, can each escort have a stat counter on there own indiviual page within the site so they have a reference to how many hits each of them are receiving. Thanks Brian

Answer

REmLo

03.04.2002 14:24:17

Yes, it is absolutely possible.
If you have RCounter v1.0, you should:
- Install so many copies of the system, as you wish.
- Place the code of pages of sites appropriate calls of counters (for
each site it’ll be unique)

For the second version of RCounter:
Actually, there is two variants (they may be used simultaneously)
The first one: install one version of the system and make a distinction
for your escort sites with the help of different nodes (groups).
As there is a possibility to combine pages in groups in the second
version, you can easily to combine your escort sites in one group.

For example:
Site1.main
Site1. About...........
Site2. Main
Site2. Misc........
Site2. Misc. Articles..........
Site3..........
...............
and you can make arbitrarily many groups and nesting levels.

The Second version has a possibility to receive statistics not only for
separate pages, but also for such groups.

The second one: install several databases and describe with using the
configuration file their identifiers.
In this case, you can set parameters for registration of visits for each
site as well as many other settings.


29

Question

must be free-free-free!

stranger

25.01.2002 12.22.53

How about to distribute rcounter 2 free of charge ? :))

Answer

amfora

25.01.2002 12:24:33

RCounter 2.0 will be released in several versions. Free version will be available, not such powerful as commercial, but
with no time limitations. Moreover - RCoutner 2 free version will be very useful, more useful than many commercial products


30

Question

SSL support

QuazyModo

25.01.2002 12.17.20

Does RCounter support SSL/HTTPS?

Answer

Artem Bakurov

25.01.2002 12:20:50

Yes, sure. No special settings required. The browser opens an SSL connection to the server, and all RCounter activity follows this connection.



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